Privacy Policy

Effective Date: November 9, 2024

Introduction

Welcome to tacl.io.

tacl.io (“we,” “us,” or “our”) operates https://tacl.io, https://docs.tacl.io https://app.tacl.io‚ (collectively referred to as “Service”).

Our Privacy Policy governs your visit to our Service and explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Our Terms of Service (“Terms”) govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).

Definitions

  • SERVICE: The https://tacl.io, https://docs.tacl.io https://app.tacl.io website operated by tacl.io.
  • PERSONAL DATA: Data about a living individual who can be identified from those data (or with other information either in our possession or likely to come into our possession).
  • USAGE DATA: Data collected automatically, either generated by the use of Service or from the Service infrastructure itself (e.g., page visit duration).
  • COOKIES: Small files stored on your device (computer or mobile device).
  • DATA CONTROLLER: A person who determines the purposes for which and the manner in which personal data is processed. We are a Data Controller of your data.
  • DATA PROCESSORS (or SERVICE PROVIDERS): Any person who processes data on behalf of the Data Controller. We may use Service Providers to process your data more effectively.
  • DATA SUBJECT: Any living individual who is the subject of Personal Data.
  • USER: The individual using our Service, corresponding to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect various types of information for multiple purposes to provide and improve our Service.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing, or promotional materials and other information. You may opt-out of these communications by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or access it via a mobile device (“Usage Data”). This may include:

  • Your computer’s IP address
  • Browser type and version
  • Pages visited, date and time of visit
  • Time spent on each page
  • Device identifiers and diagnostic data

When you access the Service with a mobile device, Usage Data may include information such as:

  • Mobile device type
  • Unique mobile ID
  • IP address of your mobile device
  • Operating system
  • Browser type, unique identifiers, and diagnostic data

Tracking Cookies Data

We use cookies and similar tracking technologies only for the authentication purpose to our service. Cookies are small data files that may include an anonymous unique identifier.

Examples of cookies we use:

  • Session Cookies: To operate our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may be unavailable.

Use of Data

tacl.io uses the collected data for the following purposes:

  • To provide and maintain our Service
  • To notify you of changes to our Service
  • To allow interactive features when you choose to use them
  • To provide customer support
  • To gather analysis to improve our Service
  • To monitor usage
  • To detect, prevent, and address technical issues
  • To carry out our obligations and enforce our rights in any contracts, including billing
  • To provide notices about your account or subscription, including expiration and renewal notices
  • To offer news, special offers, and information about similar services unless you have opted out
  • For any other purpose with your consent

Retention of Data

We retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We may retain and use your Personal Data to comply with legal obligations, resolve disputes, and enforce our agreements.

Usage Data is generally retained for shorter periods unless it is used to improve security or functionality, or where we are legally obligated to retain it.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your jurisdiction, where data protection laws may differ.

If you are located outside the EU and choose to provide information to us, note that we transfer data to our data center in Frankfurt, Germany, and process it there.

Disclosure of Data

We may disclose your Personal Data under certain circumstances:

  • For Law Enforcement: When required by law or in response to valid requests by authorities.
  • Business Transactions: If tacl.io is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
  • Other Cases: To affiliates, contractors, and service providers; to fulfill the purpose for which you provided it; or with your consent.

Security of Data

The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

Your Data Protection Rights

Under General Data Protection Regulation (GDPR)

If you are a resident of the EU, you have certain data protection rights:

  • Access, update, or delete information we have on you
  • Rectification of inaccurate or incomplete information
  • Objection to processing of Personal Data
  • Restriction of processing of Personal Data
  • Data portability
  • Withdrawal of consent for data processing at any time

Please contact us at support@tacl.io to exercise these rights.

Under California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to know what data we collect, ask to delete your data, and request that we do not sell it. You may request:

  • Access to specific pieces of information we have collected
  • Deletion of your data
  • Information on any sale of personal information (we do not sell data)

To exercise your CCPA rights, please contact us at support@tacl.io.

Service Providers

We may employ third-party companies to provide our Service on our behalf or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Analytics

We may use third-party Service Providers, such as Google Analytics, to monitor and analyze the use of our Service. For more details, see Google’s Privacy Policy at https://policies.google.com/privacy

Payments

For paid services, we use third-party payment processors, like Stripe. Their Privacy Policy is available at https://stripe.com/us/privacy.

Links to Other Sites

Our Service may contain links to third-party sites. We advise you to review the Privacy Policy of each site you visit. We assume no responsibility for the privacy practices of third-party sites.

Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us so we may take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time and will notify you by posting the new Privacy Policy on this page. You are advised to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tacl.io.